Customer satisfaction is our top priority.
If you’re not completely happy with your purchase, we’re here to make it right.

✅ 7-Day Easy Return & Exchange Policy

You may return or exchange any product within 7 days of receiving your order if:

  • The item is damaged, defective, or incorrect.
  • The product is unused, in its original packaging, with tags intact.

🚫 Non-Returnable Items

We do not accept returns or refunds for:

  • Products that are used, worn, or damaged due to customer mishandling.
  • Items returned without original packaging or accessories.
  • Products marked as “Clearance”, “Final Sale”, or custom orders.

🔄 How to Request a Return or Exchange

  1. Contact us within 7 days of delivery:
    📞 WhatsApp/Call: +92 ……
    📧 Email: support@wristware.pk
  2. Provide details:
    • Order number
    • Reason for return
    • Clear photos of the product (if damaged/defective)
  3. Once approved, we’ll guide you through the return or exchange process.

💰 Refund Process

  • If your return is approved, refunds are processed within 5 to 7 working days via your original payment method (bank transfer, JazzCash, EasyPaisa).
  • Cash on Delivery (COD) orders will be refunded via bank transfer or mobile wallet.

🚚 Return Shipping Charges

  • If the return is due to our fault (damaged or wrong item), we’ll bear the return shipping cost.
  • If the return is due to a change of mind, the customer will be responsible for return courier charges.

🕐 Order Cancellation

  • You can cancel your order before it is dispatched.
  • Once shipped, the order cannot be canceled but may be returned under our return policy.

For any questions or concerns, feel free to reach out to us anytime.
We’re always happy to help!

WristWare.pk—Shop with confidence.
Stylish. Secure. Stress-Free.