FAQs - Wrist Ware

🛠️ Frequently Asked Questions (FAQs)

1. Are your products original?

Yes, all our products are 100% original and quality-checked before dispatch. We work with trusted suppliers to bring you authentic watches and accessories.

2. Do you offer cash on delivery (COD)?

Yes! We offer cash on delivery across Pakistan on all orders. You can also choose JazzCash, EasyPaisa, or bank transfer at checkout.

3. How long does delivery take?

Delivery typically takes 2 to 4 working days in major cities and 4 to 6 days in remote areas. We ship through TCS, M&P, and Leopards.

4. How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS or email. You can track your parcel on our courier partner’s website.

5. What if I receive a damaged or wrong product?

We’re truly sorry if that happens. Please contact us within 24 hours of receiving your parcel with photos, and we’ll arrange an exchange or refund.

6. Do you offer returns or exchanges?

Yes. We have a 7-day return & exchange policy. Items must be unused, with tags and original packaging. Shipping charges may apply for returns.

7. Can I cancel my order?

Orders can be cancelled before dispatch. If your order has already been shipped, you may refuse the parcel upon delivery.

8. Do your watches come with a warranty?

Yes, selected watches come with a brand or seller warranty. Warranty details are mentioned on the product page. Feel free to contact us for clarity.